Jenni Valentino

Nintex surveyed more than 700 CIOs and CFOs from the US, UK, Canada, Saudi Arabia, Australia, and New Zealand to learn how a foundation of process automation impacts an organization's AI investments. 95% of respondents say their combined automation and AI initiatives are effectively delivering on business outcomes.

Modern CIOs navigate competing priorities — innovation versus stability, speed versus security, customization versus standardization — all while translating technical decisions into language the rest of the C-suite understands. What specific skills will set apart tomorrow’s technology leaders?

This guide provides actionable tips for executives looking to leverage AI without reliance on IT, build custom apps that bring systems and data together, and drive internal efficiencies to accelerate compelling customer experiences through workflow automation.

Operational excellence is like a well-coordinated orchestra — each part seamlessly works together to create a flawless performance. It’s not easy to achieve this level of operational efficiency, but every year, more companies are trying. Here's how to make it work for your organization.

Organizations that prioritize agile digital infrastructure have been shown to achieve 1.8 times higher earnings growth than those eschewing or delaying digital transformation efforts.

If you’re like most business leaders, your vision is clear, but you’re struggling to make it a reality. You’re hitting roadblocks in the form of large-scale challenges that obscure the route to your big-picture aspirations.

Quick: What’s the difference between customer service and customer experience? For most companies, it’s difficult to define, and even more difficult to determine the transition point between the concepts. But for customers, it’s the difference between brand apathy and brand enthusiasm.

Digital transformation as a buzzword seemed to be fading into obscurity prior to the pandemic. But now, digital transformation is back with a vengeance. Why? Likely because the ramifications of COVID-19 exposed an uncomfortable truth: Collectively, we weren’t quite as far along in our digital transformation journey as we believed.